Personally and remote from anywhereRemote
Service
To minimize waiting times, you can reach our qualified experts via hotline during our business hours. We use remote access by internet connection to check the control system and other machine components, make diagnoses and trouble-shooting. It is also possible by this way to carry out updates quickly and easily. The authorisation for the remote access of our technicians on your machine always has to be released by you.
Expert knowledge for best resultsOur application support
An important part of the OPS-INGERSOLL service spectrum is the know-how transfer of our application technology. Our team of experts consists of experienced tool and mould makers, who advice and support you in the implementation of your technical requirement. This is how we ensure the perfect functionality of our machines:
Demonstrations
In our Technology center you can convince yourself of the persormance of our machines. We go into your specific requirements in demonstrations and tests.
Technology equipment
A comprehensive range of measuring and analysis equipment (3D measuring machine, surface and roundness measuring devices, measuring microscopes, etc.) is available to the application engineers.
Optimisation of applications
Our application engineers will support you if you have any questions and work with you to find optimization possibilities. Thanks to the many years of experience and expertise of our specialists, we supplement your application knowledge so that you and your customers can benefit from it.
Preventive maintenance instead of downtimes in production
Maintenance
Regular checks and overhauls ensure long-term machine availability with consistently high quality and precision. By this, we ensure a high level of consistency in your production.
